Making a complaint
If you'd like to make a complaint, please contact us directly in the first instance at [email protected] or +61 2 9000 1550. We will acknowledge it promptly and respond within 30 days.
If we can't resolve it to your satisfaction, you can refer it to the Australian Financial Complaints Authority — an independent service, at no cost to you.
AFCA · afca.org.au · 1800 931 678 · [email protected] · GPO Box 3, Melbourne VIC 3001
WenVest AFCA Membership No. 123010
For complaints about how we have handled your personal information, see the Privacy section of our Regulatory & Compliance page.
